Introduction
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Sufficient Grace Investment Limited (“SGI”, “we”, “us”, or “our”) governing your access to and use of our website, mobile applications, and related financial products and services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must not use our Services.
Definitions
“Services” means products and services provided by SGI, including savings, investments, loans, financing, financial management tools, account servicing, and related services.
“User,” “you,” or “your” means any individual or business using our Services.
“Account” means your registered SGI account.
“Platform” means the SGI website, mobile applications, and other digital channels.
“Applicable Laws” means applicable laws, regulations, guidelines, directives, and regulatory requirements of the Federal Republic of Nigeria.
Eligibility
To use our Services, you must:
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Be at least 18 years old.
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Have legal capacity to enter into binding agreements.
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Provide accurate and complete information.
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Complete applicable identity verification.
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Comply with applicable laws and regulations.
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Not be prohibited by law from using our Services.
We may refuse registration or restrict accounts that do not meet these requirements.
Account Registration and Security
You agree to provide accurate information and keep it current.
You are responsible for protecting your login credentials, using a secure password, not sharing account credentials, and notifying us promptly of unauthorized access.
We may temporarily restrict an account where we reasonably believe it has been compromised.
Our Services
SGI provides services that may include:
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Savings plans
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Investment opportunities
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Personal loans
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Business financing
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Financial management tools
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Account and loan servicing
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Payment collection and disbursement where applicable
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Customer support
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Other financial services introduced from time to time
Availability may depend on identity verification, eligibility, credit assessment, regulatory requirements, and applicable product terms.
Lending Status and Loan Processing
Sufficient Grace Investment Limited is a direct lender for loan products offered by SGI.
The SGI mobile application provides customers with digital access to submit loan requests, track requests, view approved loan offers and repayment schedules, manage existing loans, and make or track repayments.
Submitting a loan request through the Platform does not constitute automatic or guaranteed approval.
Loan requests are subject to SGI’s established loan processing procedures, including identity verification, eligibility checks, credit assessment, income assessment where applicable, and internal review and approval.
SGI may approve, decline, or offer a different amount or repayment period based on its assessment.
Money Lender’s Licence
Sufficient Grace Investment Limited holds a Money Lender’s Licence issued by the Chief Magistrate Court of Edo State, Oredo Magisterial Court, authorizing the company to conduct money-lending activities subject to applicable laws and the terms and conditions of its licence.
Nothing in these Terms should be interpreted as representing SGI as a bank or microfinance bank unless SGI separately holds the applicable regulatory authorization.
Identity Verification and Compliance
To meet KYC, AML, Counter Terrorism Financing, fraud prevention, and other legal obligations, we may request information including:
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Government-issued identification
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Bank Verification Number (BVN)
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National Identification Number (NIN)
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Proof of address
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Selfie or biometric verification
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Employment or income information
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Other reasonably required documentation
We may restrict or terminate an account where verification cannot be completed or fraudulent or unlawful activity is reasonably suspected.
Loan Terms, Interest Rates and APR
Loan terms applicable to a customer are presented before the customer accepts a loan.
For applicable SGI personal loan products:
Minimum repayment period: 61 days
Maximum repayment period: 365 days
Monthly interest rate: 2%–3%
Maximum Annual Percentage Rate (APR): 36%, including applicable mandatory costs and fees
SGI does not offer personal loans requiring repayment in full within 60 days or less.
Actual loan amounts, interest rates, APR, repayment periods, and repayment amounts may depend on the applicable product, amount requested, customer eligibility, credit assessment, income, and other relevant factors.
Before accepting a loan, the customer will be provided with the applicable:
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Principal amount
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Interest rate
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APR
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Applicable fees and charges
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Repayment period
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Instalment amount and frequency
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Total repayment amount
Where applicable mandatory fees would cause a loan’s APR to exceed the stated maximum APR, the loan terms must be adjusted accordingly before the facility is offered.
Representative Loan Example
For illustrative purposes, a ₦100,000 loan for three months at 3% simple monthly interest, with no additional mandatory loan fees, would be calculated as follows:
Principal: ₦100,000
Monthly interest rate: 3%
Total interest: ₦9,000
Total repayment: ₦109,000
Number of instalments: 3
Approximate instalment: ₦36,333.33
This is a representative example only. Actual loan terms may vary depending on the applicable product and customer assessment. The complete cost of an approved facility will be disclosed before acceptance.
Loan Repayment and Default
By accepting a loan, you agree to repay the principal, interest, and any lawfully applicable charges according to the repayment schedule presented to and accepted by you.
Failure to make repayments when due may result in actions permitted by applicable law and your loan agreement, including:
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Applicable late-payment charges disclosed in your loan agreement
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Collection and recovery activities
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Reporting to licensed credit bureaus where permitted
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Legal recovery proceedings
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Restrictions on access to additional credit
SGI will not impose undisclosed loan charges.
Fees and Charges
Certain Services may attract fees, interest, commissions, or administrative charges.
Applicable charges will be disclosed before you accept the relevant financial product or transaction.
Taxes required by law may also apply.
We may revise pricing for future transactions or products by providing appropriate notice. Changes will not retrospectively alter an existing loan agreement except where permitted by law and the applicable agreement.
Privacy and Device Permissions
Your use of the Services is governed by our Privacy Policy and applicable data protection requirements.
For personal loan services, SGI does not access or require access to your phone contacts or photos/media stored on your device.
We do not collect your phone contact list or access personal photos or media for lending purposes.
We process information reasonably necessary to provide our Services, verify identity, assess eligibility and creditworthiness, prevent fraud, comply with legal obligations, and protect customer accounts.
Where permitted by law, SGI may obtain relevant information from authorized financial institutions, licensed credit bureaus, identity verification providers, and other authorized service providers for verification and credit assessment.
Investments
Investment products may carry financial risk.
Unless expressly stated otherwise:
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Returns are not guaranteed.
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Past performance does not guarantee future results.
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Investment values may increase or decrease.
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Applicable terms, duration, expected returns, and material risks will be disclosed before investment.
You should review the applicable product information before making an investment decision.
Prohibited Activities
You must not:
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Use our Services for unlawful purposes.
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Engage in fraud or financial crime.
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Provide false or misleading information.
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Attempt unauthorized access to our systems.
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Circumvent security measures.
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Introduce malicious software.
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Engage in money laundering or terrorist financing.
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Infringe third-party intellectual property rights.
Violation may result in restriction or termination of Services.
Intellectual Property
The Platform, software, trademarks, logos, graphics, text, designs, databases, and related materials belong to SGI or its licensors and are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, reverse engineer, or create derivative works without appropriate authorization.
Availability of Services
We strive to provide reliable Services but cannot guarantee uninterrupted availability.
Services may be temporarily unavailable because of maintenance, upgrades, technical failures, third-party interruptions, regulatory requirements, or circumstances beyond our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, SGI and its directors, employees, affiliates, officers, contractors, and agents shall not be liable for indirect, incidental, consequential, special, or punitive damages resulting from:
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Your use or inability to use the Services.
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Unauthorized access not caused by SGI’s negligence.
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Service interruptions.
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Telecommunications or third-party failures.
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Events beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Indemnification
To the extent permitted by law, you agree to indemnify SGI and its directors, officers, employees, affiliates, and agents against claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the Services, material breach of these Terms, or infringement of third-party rights.
Suspension and Termination
We may suspend, restrict, or terminate access where:
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You materially breach these Terms.
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Fraudulent or suspicious activity is detected.
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Required verification cannot be completed.
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We are required to act by law or lawful authority.
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Continued access creates unacceptable legal, security, or financial risk.
You may request account closure through customer support.
Account closure does not cancel outstanding loans, repayment obligations, accrued charges, investment obligations, or other liabilities incurred before closure.
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria and applicable laws of Edo State where relevant.
Dispute Resolution
We encourage customers to contact us first so complaints can be resolved amicably.
Where a dispute cannot be resolved through negotiation, it may be referred to mediation, arbitration, or another dispute-resolution mechanism available under applicable Nigerian law, including the Arbitration and Mediation Act, 2023.
Nothing in these Terms prevents either party from exercising rights or remedies that cannot lawfully be excluded.
Changes to These Terms
We may update these Terms to reflect changes in our Services, business practices, or legal obligations.
Material changes will be communicated through our website, mobile application, email, or another appropriate channel.
Where required by law, we will obtain consent before applying materially changed terms.
Contact Us
Questions, complaints, or requests regarding these Terms may be directed to:
Sufficient Grace Investment Limited
Email: [email protected]
By accessing or using SGI’s Services, you acknowledge that you have read, understood, and agree to these Terms of Service.
Effective Date: Feb 25, 2026