Introduction
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Sufficient Grace Investment Limited (“SGI”, “we”, “us”, or “our”) governing your access to and use of our website, mobile applications, and all related financial products and services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
Definitions
For the purposes of these Terms:
“Services” means all products and services provided by SGI, including but not limited to savings, investments, financing, loans, financial management tools, and other related services.
“User,” “you,” or “your” means any individual or business entity that accesses or uses our Services.
“Account” means your registered account with SGI.
“Platform” means the SGI website, mobile applications, and any digital channels through which our Services are provided.
“Applicable Laws” means all laws, regulations, guidelines, directives, and regulatory requirements applicable within the Federal Republic of Nigeria.
Eligibility
To use our Services, you must:
- Be at least 18 years of age.
- Have the legal capacity to enter into binding agreements.
- Provide accurate, current, and complete registration information.
- Successfully complete any identity verification requirements.
- Comply with all applicable laws and regulations.
- Not be prohibited by law from using our Services.
We reserve the right to refuse registration or suspend any account that does not meet these requirements.
Account Registration and Security
When creating an account, you agree to provide accurate and complete information and keep your information up to date.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Using a strong and secure password.
- Not sharing your account credentials with any third party.
- Immediately notifying us of any unauthorized access or suspected security breach.
- All activities carried out through your account unless caused by our negligence.
We may suspend or restrict access where we reasonably believe your account has been compromised.
Our Services
SGI provides financial products and services including, but not limited to:
- Savings accounts and savings plans
- Investment opportunities
- Loan products
- Personal and business financing
- Financial management tools
- Payment collection and disbursement services where applicable
- Customer support and account management
- Other financial products introduced from time to time
The availability of certain Services may depend on successful identity verification, regulatory approval, credit assessment, or additional eligibility requirements.
Identity Verification and Regulatory Compliance
To comply with applicable laws and regulatory obligations, including Know Your Customer (KYC), Anti-Money Laundering (AML), Counter Terrorism Financing (CTF), and fraud prevention requirements, we may require you to provide:
- Government-issued identification
- Bank Verification Number (BVN)
- National Identification Number (NIN)
- Proof of address
- Selfie or biometric verification
- Employment or income information
- Any additional documentation reasonably required
We reserve the right to suspend, restrict, or terminate your account if you fail to complete verification or where we reasonably suspect fraudulent or unlawful activity.
Fees and Charges
Certain Services may attract fees, interest, penalties, commissions, or administrative charges.
By using our Services, you agree that:
- Applicable fees may be deducted automatically where authorized.
- Interest rates, charges, and repayment terms will be disclosed before you accept any applicable financial product.
- We may revise our pricing from time to time by providing reasonable notice.
- Taxes required by law may apply.
Failure to pay applicable fees or loan obligations may result in suspension, recovery actions, or other remedies available under applicable law.
Loans and Financing
Where you apply for a loan or financing product:
- Approval is subject to our internal assessment and eligibility criteria.
- Approval is not guaranteed.
- You agree to repay all approved facilities according to the agreed repayment schedule.
- Failure to repay may result in penalties, additional charges, legal recovery, reporting to licensed credit bureaus, or other lawful recovery processes.
Investments
Investment products offered through SGI may carry varying degrees of financial risk.
Unless expressly stated otherwise:
- Returns are not guaranteed.
- Past performance does not guarantee future performance.
- Investment values may increase or decrease.
- You are responsible for understanding the risks before making an investment decision.
Prohibited Activities
You agree not to:
- Use our Services for unlawful purposes.
- Engage in fraud or financial crime.
- Provide false or misleading information.
- Circumvent our security measures.
- Attempt unauthorized access to our systems.
- Introduce viruses or malicious software.
- Engage in money laundering or terrorist financing.
- Infringe intellectual property rights.
- Use our Services in any manner that may damage SGI or other users.
Violation of these Terms may result in immediate suspension or termination of your account.
Intellectual Property
All intellectual property rights in the Platform and Services, including software, logos, trademarks, graphics, text, databases, designs, and other materials, belong exclusively to SGI or its licensors.
Nothing contained in these Terms transfers ownership of any intellectual property to you.
You may not copy, reproduce, modify, distribute, publish, reverse engineer, or create derivative works without our prior written consent.
Availability of Services
While we strive to provide uninterrupted Services, we do not guarantee continuous availability.
Our Services may occasionally be unavailable due to:
- Scheduled maintenance
- System upgrades
- Technical failures
- Third-party service interruptions
- Regulatory requirements
- Events beyond our reasonable control
We shall not be liable for losses arising from temporary interruptions.
Limitation of Liability
To the fullest extent permitted by applicable law, SGI, its directors, employees, affiliates, officers, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- Your use or inability to use the Services.
- Unauthorized access to your account.
- Delays or interruptions in service.
- Decisions made based on information available through our Platform.
- Failures of telecommunications, internet providers, payment processors, or other third parties.
- Events beyond our reasonable control.
Our total liability, where legally permitted, shall not exceed the amount of fees paid by you to SGI during the twelve (12) months preceding the event giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless SGI, its directors, officers, employees, affiliates, and agents from any claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising from:
- Your use of the Services.
- Your breach of these Terms.
- Your violation of applicable laws.
- Your infringement of the rights of any third party.
Suspension and Termination
We may suspend, restrict, or terminate your account immediately where:
- You breach these Terms.
- Fraudulent or suspicious activity is detected.
- Required verification is not completed.
- We are required to do so by law or regulatory authorities.
- Continued provision of the Services would expose SGI or other users to unacceptable risk.
You may close your account by contacting our customer support team.
Termination does not affect any rights, obligations, liabilities, outstanding loans, repayment obligations, or accrued fees existing prior to termination.
Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, process, store, and protect your personal information.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Dispute Resolution
We encourage users to first contact our customer support team to resolve disputes amicably.
Where a dispute cannot be resolved through negotiation, it shall be referred to arbitration in accordance with the Arbitration and Mediation Act, 2023, or any amendment thereto.
The arbitration shall take place in Nigeria, and the decision of the arbitrator shall be final and binding on both parties.
Nothing in this section prevents SGI from seeking interim or injunctive relief from a court of competent jurisdiction where necessary.
Changes to These Terms
We may amend these Terms from time to time to reflect changes in our Services, legal obligations, or business practices.
Where material changes are made, we will notify users through our website, mobile application, email, or other appropriate communication channels.
Your continued use of our Services after such changes become effective constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Sufficient Grace Investment Limited
Email: [email protected]
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Effective Date: Feb 25, 2026.